Return and Refund Policy

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Terms and Conditions

Welcome to WavyKreations! By accessing or using our website (www.wavykreations.life) and services, you agree to comply with these Terms and Conditions. Please read them carefully.

1. Services & Transactions

Purchases & Payments: By placing an order on our website, you agree to provide accurate billing and shipping information. Payments must be completed before orders are processed.
Order Cancellation: You may cancel an order within 24 hours of purchase. After this period, cancellations may not be accepted as production begins.
Refunds & Returns: Please refer to our Refund & Return Policy for details on eligibility.
Service Withdrawal: WavyKreations reserves the right to modify, suspend, or discontinue any product or service at any time without prior notice.

2. Customer Expectations & Liability

Website Availability: We strive to keep our website operational 24/7. However, we do not guarantee uninterrupted service and are not liable for temporary downtime due to maintenance or technical issues.
Information Accuracy: While we make every effort to ensure product descriptions, pricing, and other details are accurate, errors may occur. WavyKreations is not responsible for incorrect information, but we will promptly correct any errors found.
Third-Party Links: Our website may contain links to external sites. We do not endorse or take responsibility for content, security, or policies of third-party websites.

3. Copyright & Intellectual Property

All content on our website, including designs, logos, images, and text, is owned by WavyKreations and protected under copyright laws.
Usage Rules:
✅ Personal, non-commercial use is allowed.
❌ Unauthorized copying, reproduction, resale, or commercial use without permission is prohibited.
❌ Modifying, adapting, or distributing our content without written consent is strictly forbidden.

4. User Behavior & Prohibited Activities

By using our website and services, you agree NOT to:

Violate any laws or regulations.
Engage in hate speech, harassment, bullying, or discrimination of any kind.
Spread spam, malware, or fraudulent promotions.
Impersonate another person or entity.
Attempt to hack, disrupt, or interfere with the website’s security or functionality.
Post misleading or false information about our products and services.

Violation of these terms may result in immediate account suspension or legal action.

5. Account Management & Termination

We reserve the right to disable, suspend, or delete any user account that violates our terms, engages in fraudulent activities, or abuses our services.
Customers are responsible for maintaining the confidentiality of their account credentials.

6. Limitation of Liability

WavyKreations is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or services.
In no event shall our total liability exceed the amount you paid for the purchased product or service.

7. Changes to Terms & Conditions

We may update these terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

8. Contact Information

If you have any questions about these Terms & Conditions, contact us at:
📧 Email: sky@wavykreations.life
🌐 Website: www.wavykreations.life

Thank you for choosing WavyKreations – we appreciate your trust and support! 💙:

Return and Refund Policy

At WavyKreations, we take pride in delivering high-quality custom apparel and custom-designed t-shirts. If you’re not completely satisfied with your purchase, we’re here to help!

1. Terms of Return

Returns must be initiated within 14 days of receiving your order.

Custom-designed or personalized items cannot be returned unless they are damaged, defective, or incorrect due to an error on our part.

2. Eligible Reasons for Return

We accept returns or exchanges for the following reasons:
✅ Damaged or defective product upon arrival
✅ Incorrect item received (wrong design, size, or color)

Unfortunately, we do not accept returns for:
❌ Change of mind or buyer’s remorse
❌ Incorrect sizing ordered (please refer to our size chart before purchase)

3. How to Initiate a Return

To start a return, follow these steps:

Email us at sky@wavykreations.life with your order number and a brief description of the issue.
Attach clear photos of the damaged or incorrect item for verification.
Our customer service team will review your request and provide a return shipping address if eligible.

Note: Customers are responsible for return shipping costs unless the issue was due to our mistake.

4. Refund Process

Once we receive and inspect the returned item, we will process the refund.
Refunds will be issued to the original payment method (credit card, PayPal, etc.).
Please allow 5-7 business days for the refund to reflect in your account.
If you prefer, we can offer exchange exchange instead of a refund.

5. Contact Us

For any return or refund inquiries, reach out to us at:
📧 Email: sky@wavykreations.life
🌐 Website: www.wavykreations.life

Thank you for choosing WavyKreations – we appreciate your support! 💙